It is recommended by the Operations and Customer Services Committee that the Board of Directors approve the January 2021 Service Change package as revised and summarized in Attachment A and to authorize the General Manager or his designee to execute contract amendments as necessary for private operators whose service is impacted by these changes.

The January 2021 service changes are pandemic plan 2, intended to be temporary.  The cuts and changes in this plan and the original pandemic plan will be revisited by the Board no later than September 2021.  In the meanwhile, RTD will establish, in coordination with local jurisdictions, a documented process for restoring or restructuring suspended and reduced services.  This process will use the January 2020 run board as a baseline, also considering the changes in transit use and lessons learned in Reimagine RTD and during the pandemic.  

This recommended action supports the following General Manager’s Goals:

Core Goal #1 - Successful delivery of Transit Service.

It is recommended by the Operations and Customer Services Committee that the Board of Directors approve the January 2021 Service Change package as revised and summarized in Attachment A and to authorize the General Manager or his designee to execute contract amendments as necessary for private operators whose service is impacted by these changes.

The January 2021 service changes are pandemic plan 2, intended to be temporary.  The cuts and changes in this plan and the original pandemic plan will be revisited by the Board no later than September 2021.  In the meanwhile, RTD will establish, in coordination with local jurisdictions, a documented process for restoring or restructuring suspended and reduced services.  This process will use the January 2020 run board as a baseline, also considering the changes in transit use and lessons learned in Reimagine RTD and during the pandemic.  

This recommended action supports the following General Manager’s Goals:

Core Goal #1 - Successful delivery of Transit Service.

It is recommended by the Operations & Customer Service Committee that the Board of Directors adopts the attached 2021 Proposed Performance Report and the accompanying performance measures for mission statement goals 1-7.  In 2021, there are 44 proposed performance measures to be tracked for the GM, which is two higher than in 2020.  

This recommended action supports the following General Manager’s Goals:

Mission-Oriented Goal #1 – Successful Delivery of Transit Service

Chair Rivera-Malpiede announced the formation of the Safety & Security Ad Hoc Committee and stated the committee’s first meeting would be held at 8:00 a.m. on Wednesday, October 28, 2020